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Job Listing
Posted
March 1, 2019
School
Position
IT Coordinator
Description
Brentwood School inspires every student to:
Think critically and creatively.
Act ethically.
Shape a future with meaning.

BRENTWOOD SCHOOL
IT Coordinator

Brentwood School, a vibrant and diverse K-12 independent school, is seeking an experienced IT Tech Coordinator to start July 1.

The IT Coordinator is a member of the Brentwood School Technology Department and reports to the CO-Directors of Information Technology. The Coordinator works with a variety of people to support technology use and is responsible for dealing with a broad range of support calls. Brentwood School technology includes computers, printers, tablets, a variety of audio and visual equipment, handheld radios, telecommunications and networking equipment, and other devices and applications. The list is constantly changing as technology use evolves. As a member of the technology department in an educational environment, the IT Tech Coordinator should be a self-directed and highly motivated learner who is aware of technology trends and best practices in the industry.

Essential duties:

1. Answer calls coming into the Technology Help Desk, create and revise help desk tickets, and communicate with users on the status of their tickets
2. Help with managing work flow of open tickets in partnership with Technicians. Making sure tickets are addressed in a timely fashion as well as updated on a daily basis.
3. Maintain an up-to-date inventory of computer hardware, peripherals, and visual equipment
4. Contact users as needed to update open Work Orders
5. Contact vendors for equipment procurement
6. Procure equipment needed by department
7. Basic Administrative and organizational tasks
8. Other duties as assigned

Education and Experience:

1. A Bachelor's degree is preferred but not required.
2. At least 3 years-experience working at an IT Help Desk or similar position
3. Experience with project completion/management.
4. Basic understanding of Mac and Windows OS.

Skills and abilities:

1. Understanding of basic computer and educational software
2. Willingness to learn new software and systems
3. Motivated to learn about new technologies and share knowledge with team members
4. Ability to work with in a fast pace environment
5. Possess strong customer service skills. Must be approachable, friendly, energetic, and have the patience to work effectively with a variety of constituents. A sense of humor is a plus.
6. Professional attire and conduct
7. Highly organized and detail-oriented
8. Calm demeanor with the ability to complete several tasks accurately and efficiently in order to meet deadlines
9. A demonstrated commitment to teamwork and collaboration
10. Strong interpersonal communication skills with a good command of the English language, both verbal and written
11. Ability to work flexible hours and days from time to time
12. Ability to see long and short-term projects from start to completion in a timely manner

Brentwood School is dedicated to the creation of a diverse faculty and staff that best represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com.

Interested candidates should submit a letter of interest, resume, and three references electronically to:

Co-Directors of Information Technology
Brentwood School
100 S. Barrington Place Los Angeles, CA 90049
[email protected]

Contact
Co-Directors of Information Technology
[email protected]

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CAIS is an organization of approximately 200 elementary, middle and secondary schools in California. The Association serves and strengthens its schools by:
  • setting standards of academic quality and ethical conduct
  • facilitating the professional growth of faculty, administrators, and trustees
  • promoting ethnic and socio-economic diversity